Privacy Policy
Your privacy is important to us. Here's how we handle your information.
Riviera Fish And Chicken (“we”, “us”, “our”) is committed to protecting the privacy of our customers and visitors (“you”, “your”). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights in relation to it.
1. Information We Collect
We may collect the following types of information:
- Personal Information You Provide: Such as your name, email address, phone number, delivery address (if applicable), payment information, feedback, and any other information you give when you place orders, make reservations, contact us, subscribe to newsletters, or participate in promotions.
- Usage / Automatically Collected Data: IP address, browser type, device type, operating system, referring URLs, pages visited, time and date of visit, and other similar technical data.
- Cookies and Tracking Technologies: We may use cookies, web beacons, local storage, analytics tools to gather non-identifying information about how you use our website or app.
2. How We Use Your Information
We use the collected information for purposes including:
- Processing orders, reservations, deliveries, and payments.
- Communicating with you (for order confirmations, customer service, responding to queries).
- Sending you updates, promotional offers, newsletters (if you opt in).
- Improving our services, menu, website or app, and our customer experience.
- Analyzing usage patterns to understand how customers use our site/app, and to optimize performance and content.
- For legal reasons: compliance, safety, fraud prevention.
4. Data Retention
We will retain your personal information only for as long as needed for the purposes for which it was collected, or as required by law. Usage data may be kept for analytics purposes for a reasonable period.
5. Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or destruction. These include encryption, access controls, secure servers, etc. However, no method of transmission over the Internet or storing data is completely secure; we cannot guarantee absolute security.
6. Your Rights
Depending on where you live, you may have rights regarding your personal data, such as:
- Accessing the personal information we hold about you
- Correcting or updating inaccurate or incomplete data
- Deleting your personal data
- Withdrawing consent for certain processing or communications (e.g. marketing emails)
- Opting out of cookies or certain tracking
To exercise these rights, please contact us (see Contact Information below).
8. Children
Our services are not intended for children under [age, e.g. 13 or 16] without parental consent. We do not knowingly collect personal information from children under this age. If we discover that we have collected information from a child under the allowed age without parental consent, we will take steps to delete that information as soon as possible.
9. Third-Party Links
Our website/app may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing data to them.
10. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a new “Effective Date.” Continued use of our services after changes means you accept those updates.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or the way your information is handled, please contact us:
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